Terms of Business
With every business or project there will be some administration to take care of. At Valley Computer Networks, we believe in openness and no billing surprises.
Travel Costs
We operate within a 9 mile radius of Napa for our Home and Home Office clients. There are no travel charges within this area.
Computer Repairs
Many computer repairs are much easier if completed in our workshop. The reality of computer repair is that many times processes can be started, but take some time to finish. During this time other work can be done.
Because of this, wherever possible, Valley Computers works on a fixed price basis. Examples of these are on the Home Services page.
Payment terms
All work should be paid for on receipt of work done or repaired computer. We accept credit cards, checks and cash.
Any specialist parts that are bought for a repair must be paid for WHEN ORDERED.